CCSQ - Customer Contact Style questionnaire
This questionnaire focuses on non-supervising sales and customer roles. It provides information
on those aspects of personality which are important for roles such as:
Frontline customer support;
Check in services;
The questionnaire concentrate on 16 competences divided in 3 dimensions:
Relationship - Thinking styles - Feelings & Emotions
HR consultancy 4 U is certified by CEB/SHL to use Talent Measurement assessments.