CCSQ - Customer Contact Style questionnaire
 

This questionnaire focuses on non-supervising sales and customer roles. It provides information

on those aspects of personality which are important for roles such as:

  • Sales executives;

  • Retail staff;

  • Frontline customer support;

  • Check in services;

  • Telesales

 

The questionnaire concentrate on 16 competences divided in 3 dimensions:

Relationship - Thinking styles - Feelings & Emotions

HR consultancy 4 U is certified by CEB/SHL to use Talent Measurement assessments. 

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